CUSTOMER SURVEY

CUSTOMER SURVEY


Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Ed's Automotive Center is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Ed's Automotive Center we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

Strongly
Agree
Agree Disagree Strongly
Disagree
Not
Applicable
Customer Service Arrow Down Arrow Down Arrow Down Arrow Down Arrow Down
I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.


Reviews

Quote reviewicon

I have had many disappointing and uncomfortable experiences at car shops in the past so I always dread getting my car serviced. However, I had an extremely pleasant experience here thanks to Koko, Ed and Vatche. They were all SO professional, respectful and hospitable. I don’t see myself going to a different body shop anytime soon to be honest. Thank you again!!!

, 07/20/2021

Quote reviewicon

I have lived in the Valley for almost 40 years. I have seen shops come and go. I have used many shops over the years but Ed’s automotive is top tier. Their service is worthy of 5 stars. Have they made mistakes? Yes. We are all human but these guys stand behind their work and they have always made it right for me. (A little patients goes along way when things don’t go as planned). We now laugh at the mistakes made and I keep bringing my cars and trucks here. Danny really cares about his business and tries to make you feel appreciated.

, 07/13/2021

Quote reviewicon

I'll come here for everything. Honest, great work, great prices.

, 04/28/2021

Partners

ACDelco
AAA (American Automobile Association)
ASE (Automotive Service Excellence)
AAA Approved Auto Repair
ASE Master Technician
MechanicNet
CarCareOne Credit Accepted
Car Care Aware
TAP TO CALL NOW 818-982-5589 X