Ed's Automotive Center
CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
OUR REVIEWS
Michael Villegas, 01/15/2025My car is finally fixed thanks to Ed’s Automotive!! My registration needed to be renewed but I needed a smog certification and in order to pass a smog test the check engine light needed to be off. My check engine light has been on and off since I got my car. I’ve taken my car to other places and they haven’t been able to figure out what the core issue was. So I took a risk and paid my registration and avoided doing the smog test, but then a couple of weeks ago my car was impounded for incomplete tags 😩 I got my car out of the impounded and decided to take it to Ed’s. Ed’s was able to really do the research and took their time in diagnosing the engine issue. The issue was explained to me thoughtfully and thoroughly, and yesterday I passed my smog test! Thank you so much for fixing my car! Thank you for your professionalism and knowledge!!! I’m now a customer for life!
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